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What You Agree To When You Use dbabylon

These terms set out the rules that apply to your account, your transactions and your use of the lobby at dbabylon.

Account eligibility depends on local lawApplies to all wallet deposits: Touch 'n Go eWallet, Boost, GrabPayCovers live casino, slots and crash gamesGoverned by the terms at dbabylonUpdated terms take effect on publication
dbabylon What You Agree To When You Use dbabylon
TERMS QUERIES

Reach Us About These Terms

If any clause in these terms is unclear, or you need to flag a concern about how a rule has been applied to your account, our support team can walk you through it. Reach us through the channels below and include your registered account email so we can pull up your record without delay.

Live Chat Start a live chat session from the dbabylon lobby footer. Response times are shorter during peak evening hours for Malaysia.
Email Support Send a detailed query to our support address listed in your account dashboard. Include your account ID and the clause you are asking about.
Account Help Centre Access the help section directly from your logged-in account page to view current terms, submit a dispute or request a copy of your transaction record.
HOW WE HANDLE THIS

Account Security, Data and Your Rights

We apply account-level controls to make sure your data and funds are handled consistently under these terms. Here is what that looks like in practice across the four areas that matter most to your account.

Account Security

Your account is protected by OTP verification on login and any withdrawal request. We do not store full card or wallet credentials — payment is routed through your Touch 'n Go eWallet, Boost or GrabPay app directly.

Data Retention

We keep transaction records and account history for the period required under applicable law. You can request a copy of your data by submitting a written request through the account help centre.

Cookie and Session Use

We use session cookies to keep your lobby state, wallet selection and game history active during a visit. You can clear these through your browser settings without losing your account data.

Requesting Changes

To update personal details, correct account information or raise a terms dispute, contact us via live chat or email with your account ID. Changes to registered email or phone number require identity verification before they take effect.

Frequently Asked Questions on These Terms

Below are the questions we receive most often about how these terms work. If yours is not covered here, the support channels listed above can give you a direct answer.

These terms apply from the moment you open your account at dbabylon. Every deposit, game session and withdrawal you make after that point is covered by the version of the terms current at that time.

Access depends entirely on local law in your region. It is your responsibility to confirm that using dbabylon is lawful where you are located. We do not override local legal restrictions from our side.

We post updated terms on dbabylon and the revised version takes effect on the publication date. Continuing to use your account after a change means you have accepted the new terms.

Yes. All transactions processed through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX or Maybank2u are subject to these terms alongside any specific wallet or payment rules shown at checkout.

The specific promotion or product rule posted on dbabylon takes precedence for that context. The general terms apply to everything else not covered by that specific rule.

Submit your request through the account help centre or via email with your account ID included. Identity verification is required for changes to registered contact details or to process a formal dispute.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.